Thread:Alias3002/@comment-34112183-20171227233934/@comment-30076690-20171228043706

initially, it does look that way.

however, you did used to have a connection to the old account with google.

if you still have the old phone, you may be able to reaccess your old account on that phone, and then re-connect the progressed account (the data is attatched to the app, more or less)

otherwise, i would recommend talking to pixonic. in the past, they have been very good with account recovery. i personally have never experienced the problem, but i wish you luck.